All tee time sales that are prepaid Hot Deal tee times are final. They are non-cancelable and non-refundable unless the golf course is closed due to weather the day of play. If your greens fees are due at the course, you can contact customer support at or send us your feedback in the “About & Support” menu of your Settings. If you need to report a tee time cancelation due to weather, you can contact the GolfNow Customer Support Team at