GolfNow Tee Times

For questions about tee times, Customer Support can be reached at support@golfshot.com or send us your feedback in the “About & Support” menu of your Settings. If you need to report a tee time cancelation due to weather, you can contact the GolfNow Customer Support Team at customerservice@golfnowsolutions.com.

All tee time sales that are prepaid Hot Deal tee times are final. They are non-cancelable and non-refundable unless the golf course is closed due to weather the day of play. If your greens fees are due at the course, you can contact customer support at support@golfshot.com or send us your feedback in the “About & Support” menu of your Settings. If you need to report a tee time cancelation due to weather, you can contact the GolfNow Customer Support Team at customerservice@golfnowsolutions.com.

Yes, once your reservation is made, an email will be sent to the email address you have linked to your Golfshot account. If you do not receive an email, the Thank You page containing the details for your reservation confirms you have successfully booked the tee time.

Yes, your transaction and personal information is secured when booking a tee time with Golfshot as all of your credit card information is tokenized and your credit card numbers are never kept within our systems and are not viewable by our staff or by the corresponding golf course. Credit card numbers are securely sent directly from input to our transaction system, Stripe.

If greens fees are due at the golf course please contact the GolfNow Customer Support Team at customerservice@golfnowsolutions.com. If approval is not given by the golf course, your reservation will stand.

If you paid 100% through Golfshot, we will only cancel your reservation if the golf course is closed due to weather on the day of play.

Hot Deal Tee Times are offered by GolfNow and not the golf course. Contact support@golfshot.com or send us your feedback in the “About & Support” menu of your Settings for assistance with Hot Deal Tee Times. 100% of the amount is due online through Golfshot to GolfNow. These tee times are non-refundable and non-cancelable unless the course is closed due to weather. If you or a member of your party becomes unable to play, you will still be charged for each round of golf you purchased.

You do not need to create a GolfNow account. Your tee times will be booked through Golfshot using the email address you have linked to your Golfshot account.

Most tee times are available 14 to 30 days in advance. However, there may be times from some courses available up to 90 days in advance.

The deals shown when booking through Golfshot are specific to Golfshot members only. Deals you may receive as a GolfNow Rewards member will not show up when booking through Golfshot.

The tee time inventory is based on supply and demand. When tee times are loaded into the system, the inventory is available, but tee times may sell through a number of different channels. To confirm the availability of the tee time, we suggest you begin the booking process as soon as you find that time and rate. Our system will check if the tee time is still available. If it is not, we will try to display the closest available tee time.

We accept Visa, MasterCard and American Express. In the U.S. only, we also accept Discover. Please check that your credit card information has been entered correctly. Double-check your card number and expiration date. If that does not work, contact support@golfshot.com or send us your feedback in the “About & Support” menu of your Settings

Most tee times do not include sales tax. In the event that a tee time is tax bearing, the tax will be inclusive in the rate presented to you upon purchase. If sales tax is included you will see the tax. In the rare event that you book a tee time and we are unable to fulfill that selected time, all fees (including transactions fees) will be refunded 100%.

There is a transaction fee for tee times made via Golfshot for processing purposes. Transaction fees cannot be refunded in the event of a cancellation unless the course is closed due to weather.

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