The Golfshot app will display the scorecard if your phone is turned horizontally. It uses the built-in accelerometer to determine when your phone is rotated. Rotating your phone to a vertical orientation will remove the scorecard view. You can disable this function in Settings > General > Scorecard When Rotated to Off.
I’ve posted a few scores, but my Handicap Index® hasn’t changed, or my handicap shows as No Handicap (NH). Why is that?
One-time purchase apps are not transferable across competing platforms (iOS and Android). If you have purchased the Golfshot Plus app and wish to migrate to another platform (i.e. iOS to Android) you will be charged again. To bypass being charged you can install the free app Golfshot: Golf GPS and login to your existing account to access the Golfshot Plus feature set free of charge or upgrade to our Pro membership for even more game-changing features.
Contact our support team at Golfshot.com/contact/create and select ‘Report a Course Problem’ and provide images of the current scorecard. Our mapping team will update your course within 14 days of receiving your request.
Your application purchases are tied to your Google Play or iTunes account and can be installed again without additional charges. You can install previous purchases by making sure you sign into your device with the same account you used to purchase Golfshot.
For questions about tee times, Customer Support can be reached at firstname.lastname@example.org or send us your feedback in the “About & Support” menu of your Settings. If you need to report a tee time cancelation due to weather, you can contact the GolfNow Customer Support Team at email@example.com.
The tee time inventory is based on supply and demand. When tee times are loaded into the system, the inventory is available, but tee times may sell through a number of different channels. To confirm the availability of the tee time, we suggest you begin the booking process as soon as you find that time and rate. Our system will check if the tee time is still available. If it is not, we will try to display the closest available tee time.
We accept Visa, MasterCard and American Express. In the U.S. only, we also accept Discover. Please check that your credit card information has been entered correctly. Double-check your card number and expiration date. If that does not work, contact firstname.lastname@example.org or send us your feedback in the “About & Support” menu of your Settings
Manage iTunes Subscription
- Go to Settings—> [Your Name] —> iTunes & App Store
- Tap Apple ID up top and then View Apple ID
- Go to Subscriptions —> Golfshot
- Sign into play.golfshot.com
- Go to Settings from the top right dropdown
- Click Memberships —> View Details